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Practical advice from twenty years of cleaning kitchens, carpets, upholstery and rather more difficult things besides.

A daily routine, the weekly jobs and the deep clean — how to keep a kitchen on top of itself rather than rescuing it twice a year.
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What trauma cleaning actually involves, the training and equipment it needs, and how people come into the work.
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Fabric types, what to test before you start, and why over-wetting is the mistake that costs you a sofa.
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